This is a shop run by me, Alex Siple.
I'm based in the USA. Thanks for supporting me!
MY EMAIL IS: [email protected]
Feel free to send me any questions at all!
--
SHIPPING
Orders are shipped ASAP once they're ready. (Usually in 1-5 days)
INTERNATIONAL SHIPPING:
We do ship internationally unless otherwise noted! Please make sure to check the shipping restrictions from the USA (if there are any) before ordering internationally (click here for a list of countries I cannot ship to at the moment). Please note that international shipping may sometimes take longer than expected for unforeseen reasons outside of this shop's control.
This shop is not responsible for any customs fees or duties that come up when your package arrives- if the price is too high, you can allow the package to be sent back and we'll most likely refund your order, minus the shipping.
TRACKING: Orders shipping within the USA will come with tracking.
Orders shipping outside of the USA will now come with international tracking included! If you do not get tracking on your international order, let me know. I can also add insurance for the package for you, which is usually a very low additional price.
If your package gets lost internationally/never arrives/gets damaged, I will evaluate the situation and possibly replace your order or refund you. Email me!
PREORDERS are made to order and shipped on the date it says on the listing. Please make sure to check the listing for info! If you need to change your shipping address before it's shipped, send me an email and I'll change it for you if it's still possible.
Usually, preorders will have additional leftover stock up for sale once shipping starts, so if you miss the preorder window, you will most likely have another chance to buy it later. Thank you for your interest!
--
RETURN/REFUND POLICY
We don't do refunds or returns except in extenuating circumstances (lost or damaged packages, wrong order, etc). Please keep this in mind when ordering or entering an address. This will be evaluated on a case by case basis.If we did make a mistake with your order or it never arrived, please don't hesitate to email us! In most cases, we will replace your order/compensate you.
--
VALUES OF SUSTAINABILITY & ETHICAL RESPONSIBILITY
I am committed to selling items that are made as ethically as possible, as well as shipping items using eco-friendly packaging. I also am committed to selling items that are made with sustainability in mind in regards to material and overall use. I work with companies I trust pay their workers a fair wage and care about these same values. Please email me if you have any questions about this, and thanks for supporting me.